Plugin Support
qtwrk
(@qtwrk)
please provide the report number
you can get it in toolbox -> report -> click “send to LiteSpeed”
Hi @qtwrk ,
Thank you for your reply!
I really appreciate it.
Unfortunately, sending a report didn’t work. It gives me the following error:
“Failed to request via WordPress: [server] https://api.quic.cloud [service] wp/report”
I tried sending it from both the main domain and the test one, but neither worked. I can send more details to an email address if that helps.
Please advise.
Thanks again!
Plugin Support
qtwrk
(@qtwrk)
<?php
require( './wp-load.php' );
$args = array(
'timeout' => 30,
);
$url = 'https://api.quic.cloud/wp/report';
$result = wp_remote_post(esc_url_raw($url), $args);
echo '<pre>';
var_dump($result);
echo '</pre>';
please create a php file , name it like test.php , with above code
put it at same directory as your wp-config.php , then open it in browser as https://domain.com/test.php , see what it returns.
Hi @qtwrk ,
Here is the result:
array(6) {
["headers"]=>
object(WpOrg\Requests\Utility\CaseInsensitiveDictionary)#2519 (1) {
["data":protected]=>
array(7) {
["content-type"]=>
string(24) "text/html; charset=UTF-8"
["content-length"]=>
string(2) "41"
["content-encoding"]=>
string(2) "br"
["vary"]=>
string(15) "Accept-Encoding"
["date"]=>
string(29) "Sun, 23 Feb 2025 14:26:43 GMT"
["server"]=>
string(9) "LiteSpeed"
["alt-svc"]=>
string(167) "h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46""
}
}
["body"]=>
string(37) "{"_res":"err","_msg":"wrong siteurl"}"
["response"]=>
array(2) {
["code"]=>
int(200)
["message"]=>
string(2) "OK"
}
["cookies"]=>
array(0) {
}
["filename"]=>
NULL
["http_response"]=>
object(WP_HTTP_Requests_Response)#2518 (5) {
["data"]=>
NULL
["headers"]=>
NULL
["status"]=>
NULL
["response":protected]=>
object(WpOrg\Requests\Response)#2520 (10) {
["body"]=>
string(37) "{"_res":"err","_msg":"wrong siteurl"}"
["raw"]=>
string(414) "HTTP/1.1 200 OK
Connection: close
content-type: text/html; charset=UTF-8
content-length: 41
content-encoding: br
vary: Accept-Encoding
date: Sun, 23 Feb 2025 14:26:43 GMT
server: LiteSpeed
alt-svc: h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46"
{"_res":"err","_msg":"wrong siteurl"}"
["headers"]=>
object(WpOrg\Requests\Response\Headers)#2521 (1) {
["data":protected]=>
array(7) {
["content-type"]=>
array(1) {
[0]=>
string(24) "text/html; charset=UTF-8"
}
["content-length"]=>
array(1) {
[0]=>
string(2) "41"
}
["content-encoding"]=>
array(1) {
[0]=>
string(2) "br"
}
["vary"]=>
array(1) {
[0]=>
string(15) "Accept-Encoding"
}
["date"]=>
array(1) {
[0]=>
string(29) "Sun, 23 Feb 2025 14:26:43 GMT"
}
["server"]=>
array(1) {
[0]=>
string(9) "LiteSpeed"
}
["alt-svc"]=>
array(1) {
[0]=>
string(167) "h3=":443"; ma=2592000, h3-29=":443"; ma=2592000, h3-Q050=":443"; ma=2592000, h3-Q046=":443"; ma=2592000, h3-Q043=":443"; ma=2592000, quic=":443"; ma=2592000; v="43,46""
}
}
}
["status_code"]=>
int(200)
["protocol_version"]=>
float(1.1)
["success"]=>
bool(true)
["redirects"]=>
int(0)
["url"]=>
string(32) "https://api.quic.cloud/wp/report"
["history"]=>
array(0) {
}
["cookies"]=>
object(WpOrg\Requests\Cookie\Jar)#2517 (1) {
["cookies":protected]=>
array(0) {
}
}
}
["filename":protected]=>
NULL
}
}
Thank you!
Plugin Support
qtwrk
(@qtwrk)
it looks alright-ish
please try send report again , see what shows
Unfortunately, the same error:
https://prnt.sc/ueS96iH9_1F5
Plugin Support
qtwrk
(@qtwrk)
Thank you, @qtwrk !
I can proceed with this step now, but please let me know if that could affect the site for visitors. If so, then I could give it a try on the test domain and send the report from there, as I can also include access to the main domain.
Please advise.
Thanks!
Plugin Support
qtwrk
(@qtwrk)
please don’t mention anything about login , it is forbidden in wp forum , you will get yourself banned
this action will delete our plugin’s setting and configuration in database , make it like first time you have ever installed it
you can backup your current conf in toolbox -> import/export -> export to file if needed.
OK, so I followed the guide on the test domain and tried to re-send the report, but the error still occurs: https://prnt.sc/vT8V4XihNvXr
Plugin Support
qtwrk
(@qtwrk)
emmm , weird issue
please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will check furhter.
Hi @qtwrk,
I sent the ticket via mail two days ago and I’m still waiting for a response. Not sure if you had the chance to check it, but I’d like to know if there’s a solution for this problem.
Thank you!
Plugin Support
qtwrk
(@qtwrk)
yes , sorry , I have been off grid for few days due to some personal issue , I will check it out as soon as possible