Statistics graph display bug

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Hessel de Jong

    (@hesseldejong)

    3 years, 11 months ago

    Hi @agima,

    This looks like an issue with the caching we’ve implemented for Burst. A solution to to this problem is to clear the burst cache by adding a url paramater ‘burst_clear_cache’. To add the parameter on the burst page, add &burst_clear_cache to the URL and hit enter. Let me know if that fixes the problem.

    But this just solves the issue after it has arised. To solve this issue for good, we need to dig deeper. Could you help us by providing some information about your server?x Do you know what your PHP max_execution_time is? And the memory_limit?

    Kind regards,
    Hessel

    Thread Starter agima

    (@agima)

    3 years, 11 months ago

    Hi @hesseldejong and thanks a lot for your quick reply.

    It works now with your solution.

    How to get the information PHP max_execution_time and the memory_limit you ask?

    In my CPanel, I found:

    • max_execution_time = 120
    • memory_limit = 768M

    Have a great day.
    Laurent

    • This reply was modified 3 years, 11 months ago by agima.
    Aert

    (@aahulsebos)

    3 years, 11 months ago

    Hi @agima,

    Thanks for letting us know, we will look into it,

    regards Aert

Viewing 3 replies - 1 through 3 (of 3 total)

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