• Resolved omoadrodel

    (@omoadrodel)


    We’re experiencing an issue on the live site where a query using SQL_CALC_FOUND_ROWS never finishes running. It ends up overloading the MySQL server, causing the site to slow down or crash. After investigation, we found that the query is being generated by the Advanced Ads plugin. Could you please check this or advise us on how to resolve the issue? https://app.screencast.com/uATuf1z0uBErw

    The page I need help with: [log in to see the link]

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  • Hi omoadrodel

    since your website is running and the issue may involve Advanced Ads Pro add-ons, I will close the thread here and continue our discussion via the customer support. Please note that support for paid plugins is not allowed here in the forum.

    Thanks for understanding and see you there.

    Best regards,
    Henning

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