SQL Error

  • Resolved valentinb

    (@valentinb)


    3 years, 6 months ago

    Hello,

    I have a problem with Duplicator, when I want to install, I have the following error:

    Database Engine Support
    STATUS
    It is impossible to verify the list of engines in the database.

    DETAILS
    This test checks to make sure this database can support the MySQL engines found in the dup-installer/dup-database__[HASH].sql script.

    TROUBLESHOT
    In case some of the MySQL engines of the source site are not supported and replacing them with the default engine is not desired, please try getting in touch with your hosting provider and asking them to enable the engine.

    Can this problem be solved?

    Thanks in advance,

    valentinb

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cory Lamle

    (@corylamleorg)

    3 years, 6 months ago

    Hey @valentinb

    Thanks for the feedback! It’s likely that the installer is having an issue reading from your database charset list. If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Thanks~

    Thread Starter valentinb

    (@valentinb)

    3 years, 6 months ago

    Hello,

    I just submitted a ticket.

    Thanks for your help,

    Cordially,

    valentinb

    Cory Lamle

    (@corylamleorg)

    3 years, 6 months ago

    OK thanks, we’ll try and get to it within the next few days…

Viewing 3 replies - 1 through 3 (of 3 total)

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