• Resolved elmando111

    (@elmando111)


    My website broken if cookies not accepted.. Slider doesnt work, hamburger menu not working etc… If i accept i must to refresh the page.. But if some people decide to not accept they cannot do anything in the website..

    Mobile version of website.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter elmando111

    (@elmando111)

    If i scan full website i have these issues but if i scan only amberglow.lt/ everything is fine.

    Plugin Support Ryan (CookieYes Support)

    (@ryancysupport)

    Hi @elmando111,

    Thank you for reaching out. We’ve checked your website but are unable to identify the issue from our end.

    To help us understand the problem better, could you please share a screen recording illustrating the issue you’re experiencing via this link?

    Once we have more details, we’ll be happy to assist you further.

    Thread Starter elmando111

    (@elmando111)

    Hi,
    Sent screen recording.

    Plugin Support Ryan (CookieYes Support)

    (@ryancysupport)

    Hi @elmando111,

    Thanks for sharing the screen recording. It seems the issue stems from the cookie “woodmart_wishlist_count”, with the script URL pattern “wp-content/themes/woodmart/js”, which is categorized under the Functional category.

    To fix the issue where site elements like the slider and hamburger menu break unless cookies are accepted, you can move this cookie to the Necessary category, ensuring compliance with relevant regulations.

    Plugin Support Ryan (CookieYes Support)

    (@ryancysupport)

    Hello @elmando111,

    It has been quite some time since our last communication. As we did not receive any follow-up questions from you, we will mark this thread as resolved.

    Please open a new thread if you are still facing issues or have questions that you need us to answer.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Something wrong’ is closed to new replies.