Slow update in backend

  • Resolved picasso365

    (@picasso365)


    3 years, 9 months ago

    At some scenes within the same tour, there is a very slow update in back end, when modifying anything (hotspot picture, HS position, Storing the whole tour etc.).

    My tour consist of 10 scenes, each scene 15+ hotspots with mp4.

    When I delete the scene and create a new one, performance is normal.

    Is there a repair tool for scenes?

    Thxs Markus

Viewing 1 replies (of 1 total)
  • Jahir Chowdhury

    (@jahirchowdhury)

    3 years, 9 months ago

    Hi @picasso365 ,

    Thank you for using WPVR.

    You see, the loading time of the tours on the front-end and updating time on the tour settings page, depend on the size of the images + content you’ve used in the tour.

    To reduce this loading time, you can try to enable the default large image handler of WordPress from WPVR settings and enable the Mobile Media resizer.

    Also, since you’re using the Pro version of WPVR, would you mind contacting us on our website’s support platform?

    You see, this forum is for our free users only.

    We’ll have no problem providing you support on our platform.

    Hope you understand.

    Regards,

Viewing 1 replies (of 1 total)

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