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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @passegua, thanks for getting in touch.

    The “site not found” error you’re facing typically indicates that when trying to communicate to set up the plugin once more, it’s no longer recognizing your credentials, instead it’s using credentials from a possible previous setup. We can in these instances request a check on your site records on the Site Kit service but before doing that, could you please try performing a Site Kit reset by going to Tools > Available Tools > Reset Site Kit.

    If you still encounter this issue after resetting which is possible, let me know and we can request a check on the records for you and get those updated if needed.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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