Single brand page not shown

  • Resolved massife

    (@massife)


    1 year, 7 months ago

    Hi everyone, I’m having an issue showing each single brand page from the link published in the brands page here https://www.ilbarbone.info/brand/.

    When clicking on one of the single brands, like https://www.ilbarbone.info/brand/hunter/ or https://www.ilbarbone.info/brand/officine-cosmeceutiche/ , the main shop page is showing, but the URL is for the clicked brand. I would’ve expected to get the product categories template of Elementor showing the related products of that brand, but unfortunately it doesn’t show.

    This issue I get it also by searching products, the search results page doesn’t show, also here I’m getting showing the shop page, but the URL is for search result query.

    Anyone knwos how to solve it?

    Reading other posts here I’ve already tried to disable duplicte post/pages plugin that seemed to work for someone, but not for me.

    Thanks a lot for any hint.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 7 months ago

    @massife Hi mate

    Could you please send us a screencast of the issue you’re experiencing? This will help us understand it better. You can use the tool http://www.loom.com to easily record and share your screencast here.

    Best regards, Quadlayers Support Team.

    Thread Starter massife

    (@massife)

    1 year, 3 months ago

    Hi there, here is the screencast link https://www.loom.com/share/04e0f31969bf4bfeafb8959e0d83eb38 for your better understanding of the issue.
    Actually always the Shop page is showing after clicking on a single brand link. Maybe I’m missing a specific archive page where to list the single products of a brand?

    I use Shoplentor builder for generating the Shop page and that page template is set as default template.

    Thanks, Massimo

    • This reply was modified 1 year, 3 months ago by massife.
    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 3 months ago

    @massife Hi mate,

    Thank you for bringing this to our attention. We recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2

    This will allow us to investigate further and provide a more tailored solution. It’s possible that the issue is related to a specific configuration in your theme, plugins, or WordPress setup.

    Best regards, Quadlayers Support Team.

Viewing 3 replies - 1 through 3 (of 3 total)

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