Shortcode feature not working | WordPress.org

Resolved jadly
(@jadly)

1 year, 2 months ago

I attempted to insert a shortcode into my HTML, but the shortcode preview doesn’t change.

When I copy the shortcode preview, the wrong shortcode is copied.

Does anyone else have this issue?

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Kush
(@kushnamdev)

1 year, 2 months ago

Hi @jadly,

Thank you for contacting us.

This could be caused by a plugin conflict, can you attempt a plugin conflict check on your site by following this guide we have created – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide

Let us know how it goes, thank you!

Thread Starter jadly
(@jadly)

1 year, 1 month ago

Thank you for the reply. I’m sorry for the delay.
I followed the instructions, loaded the plugin, and activated the first plugin, MPG.
The error continued to occur. i.e. When requesting the shortcode by selecting a header, the shortcode preview doesn’t change.
Has the troubleshooting plugin suggested the issue was MPG?

Plugin Support rodicaelena
(@rodicaelena)

1 year, 1 month ago

Hi,

I’m sorry to hear that didn’t work. Can you please also try the suggestion from here https://docs.themeisle.com/article/2031-mpg-troubleshooting-guide#not-saved ?

Thank you!

Thread Starter jadly
(@jadly)

1 year, 1 month ago

hi

those tips didn’t help. As it’s only the short code that doesn’t work, I can live with that. Everything else is working fantastically with the mpg plug-in.

Plugin Support Poonam Namdev
(@poonam9)

1 year, 1 month ago

Hi @jadly,

Thank you for bringing this to our attention. We’ve reported the issue to our development team for further investigation.

Let us know if we can help with anything else.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Shortcode feature not working’ is closed to new replies.

5 replies
4 participants
Last reply from: Poonam Namdev
Last activity: 1 year, 1 month ago
Status: resolved