Short code not working

  • Resolved joshuag16

    (@joshuag16)


    3 years, 1 month ago

    Hello! I have a problem with Scrollsequence. I follow the steps and finished setting it. But I was wondering if the shortcode is not working maybe it’s a free version?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jamie

    (@jamie00)

    3 years, 1 month ago

    Hi @joshuag16

    I understand you’re having issues, I’m happy to help you out.

    Where are you adding the shortcode, and how are you adding it exactly? Could you please send us a screenshot/screen recording, so we can have a look?

    Looking forward to your response.

    Kind regards,

    Jamie

    • This reply was modified 3 years, 1 month ago by Jamie.
    Thread Starter joshuag16

    (@joshuag16)

    3 years, 1 month ago

    Hello,

    Not exactly the shortcode but the Scrollsequence page, the issue started when I activate the free trial and it showed the blank page. Please check

    https://msftree.christinwebs.com/scrollsequence/tree-background/

    Plugin Support Jamie

    (@jamie00)

    3 years, 1 month ago

    Hi @joshuag16

    I can see that you have reached out to us regarding the same issue using the “Contact Us” from within WP Admin for premium support. I have already answered it there so I’m now closing this ticket.

    Kind regards,

    Jamie

Viewing 3 replies - 1 through 3 (of 3 total)

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