Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
It looks like you have things setup correctly, but can you send us a screenshot showing your flat rate setup (even though you outlined it above)? The screenshot should show this section:
Link to image: https://cld.wthms.co/26pH1X
If you go to WooCommerce > Settings > Shipping > Shipping options there is an “Enable debug mode” option. Can you enable that and then try checking out again? It should include more specific information as to why there is no shipping fee associated with the order.
Can you also send us the URL of your site to run a test? Thanks!
Thread Starter
carena
(@carena)
Thank you Zack for your response!
Zack how do I attach a screenshot I wanted too earlier but couldn’t figure how to? I don’t know how to get a link to the screenshot to attach here.
URL TO SITE
https://mexicanappetizersandmore.com/shop/
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
Thank you Zack for your response!
You’re most welcome!
Zack how do I attach a screenshot I wanted too earlier but couldn’t figure how to? I don’t know how to get a link to the screenshot to attach here.
If you have a link to view the screenshot, pasting the link in your reply is fine (example: https://cld.wthms.co/26pH1X ).
I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.
Thread Starter
carena
(@carena)
Thank you soo much Zack!
Here is the screenshot of what I have set up.
https://snipboard.io/bUdPRw.jpg
Have no idea what I may be doing wrong, I feel like I have followed all instructions but must have missed something along the way!
Thank you in advance Zack!!
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
Thanks for the screenshot!
Looks like you may have the advanced costs wrong. Try copying and pasting these, then testing to see if things work:
* 4.95 + ( 3 * [qty] )
* 4.95 + ( 4 * [qty] )
* 4.95 + ( 2 * [qty] )
Thread Starter
carena
(@carena)
OMGoodness Zack! It worked! I cannot believe that this whole time it was because I was using the wrong brackets! I had not realized that! Its almost laughable had I not been working on this for days now! haha THANK YOU SOO much!!!
Okay I do have two more questions please….even though it is working now and finally I have shipping fees showing up, now the problem is the shipping fee is not what I need it to be…
I want it to be for example if someone buys 2 aprons within the same order the fee would be 4.95 for first apron and 3.00 for each additional apron for a total of $7.95
Currently it is set as 4.95 + 3.00 for the first and second apron for a total of 10.95.
So in other words the current formula in shipping class for aprons is:
4.95 + ( 3 * [qty] )
Screenshot
https://snipboard.io/EAWFom.jpg
Is there a different formula to do it the way I mentioned instead??
And second question, how can I make the “quantity box” display larger where the customer could see better the quantity they have put in “box?”
Coding I can put in the “additional CSS?”
Screenshot
https://snipboard.io/etJUqE.jpg
Thank youuuu again Zack! And apologies for the long message, just wanted to explain as best I could for you.
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Glad that’s working now!
I want it to be for example if someone buys 2 aprons within the same order the fee would be 4.95 for first apron and 3.00 for each additional apron for a total of $7.95. Is there a different formula to do it the way I mentioned instead??
You’d want to use this equation: 1.95 + ( 3 * [qty] )
And second question, how can I make the “quantity box” display larger where the customer could see better the quantity they have put in “box?” Coding I can put in the “additional CSS?” Screenshot https://snipboard.io/etJUqE.jpg
Can you send me a link to your site and that product page specifically? Thanks!
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Glad that’s working now!
I want it to be for example if someone buys 2 aprons within the same order the fee would be 4.95 for first apron and 3.00 for each additional apron for a total of $7.95. Is there a different formula to do it the way I mentioned instead??
You’d want to use this equation: 1.95 + ( 3 * [qty] )
And second question, how can I make the “quantity box” display larger where the customer could see better the quantity they have put in “box?” Coding I can put in the “additional CSS?” Screenshot https://snipboard.io/etJUqE.jpg
Try adding this under Appearance > Customize > Additional CSS:
.woocommerce .quantity .qty {
width: 4.5em;
}
You can adjust the 4.5 value to be larger or smaller depending on your needs. I would also recommend checking the quantity option on a mobile device after adding the code to be sure it still looks okay.
Thread Starter
carena
(@carena)
Omg Zack you are amazing!!! Everything you said is working! The shipping fees and the quantity box size, (looks good on mobile too). I can’t thank you enough!!!
However, just when I thought we had concluded with the shipping fee issue, I decided to check everything in incognito window and now the shipping fees are not showing up again….I also checked on mobile and also it is not showing up there but does when I do it off incognito window. Any suggestions here??
Screenshot
https://snipboard.io/DsZYxK.jpg
I’ve cleared cache too just in case to see if maybe that was it.
Again thank youuuu!!!!
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
Glad that’s working for you now!
As for the incognito issue, if you proceed to checkout and enter a shipping address, do the rates show up then?
Kenin
(@kbassart)
Automattic Happiness Engineer
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
