Hi @doly77
Thank You For Writing in.
Could you please share the screenshot of your issue so that we can help you!
Regards!
Thread Starter
doly77
(@doly77)
Hello,
Thanks for replying. Here are 2 screenshots.
The first one shows my setting of the option:
https://postimg.cc/Yv2qTMD9
and the second shows what is displayed on my site:
https://postimg.cc/75BYkdjN
Regards
Hi @doly77,
Thanks for writing in.
Please select YES for Display the plugin frontend assets?
See the ScreenShot below:
See This
If you have any problem, please contact us.
Thank You,
Alson Singh Thakuri
AP Support Team
Thread Starter
doly77
(@doly77)
Hi @alsonthakuri,
Thanks for your reply.
I have selected YES, but “Share This” is still displayed and the theme is not displayed anymore.
Here is a screenshot: https://i.postimg.cc/kgKS5Pn5/yes-is-selected.png
Regards
Hi there,
could you please deactivate another additional plugin as it might have caused an issue in your theme and do try again. If that’s not the case then It would be easier if you provide us your site URL so that we could look into your issues to provide you with an appropriate solution.
Regards!
Thread Starter
doly77
(@doly77)
Hi,
I have deactivated additional plugins, except Woocommerce and AccessPress Social Share of course, but the problem is still there.
Here is an url of my site: https://vente.dietetiquetuina.fr/produit/infusions-yin-yang/les-herbes-seules/fleur-de-larbre-a-soie-he-huan-hua/
Regards
Hi there,
Thank you for writing again,
Could you please kindly follow this instruction:
Go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.
.apss-share-text {
display: none;
}
Please follow it once and if the solution doesn’t work then please let us know.
Regards!!
Anjeela Shrestha
AP Support Team
Thread Starter
doly77
(@doly77)
Hi,
Thanks for your reply.
Unfortunately it doesn’t work. I keep your CSS code on my site, this way you can see.
Regards
Hi there,
Thank you for writing again,
We have gone through your site URL, it is working fine as you can see in the screenshot below:
https://prnt.sc/p22fjp
Regards!!
Anjeela Shrestha
AP Support Team
Thread Starter
doly77
(@doly77)
Hi,
Thanks for you answer.
Does it mean that I can’t use the themes from the plugin anymore?
Like in this screenshot: https://postimg.cc/75BYkdjN
Regards
Hi there
Thank you for writing again,
Could you please kindly follow this instruction:
Please go to your Dashboard >> Pages >> Add New >> Add title eg: Test then adds the shortcodes as shown in the given screenshots below:
https://prnt.sc/p3ltva
https://prnt.sc/p3lyx8
As we have checked it on our site and it is working fine. Here is the screenshot :
https://prnt.sc/p3lzds
Also, make sure that you have updated your plugin and if you still have an issue then please clear cache and try it once again.
Please follow it once and if the solution doesn’t works then please let us know. We will assist you best we can.
Regards!!
Anjeela Shrestha
AP Support Team
