Setup Wizard Again

  • Flytrap

    (@flytrap21)


    3 years, 5 months ago

    Something broke in a recent update. Recently I wanted to look at the email log and it is forcing me to go back to redo the setup wizard again. There doesn’t seem to be any way around this.

    Fortunately the plugin seems to be still sending emails, but there is no way of accessing the log without possibly resetting everything all over again and going through the wizard.

    Is there an update that fixes this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Flytrap

    (@flytrap21)

    3 years, 5 months ago

    Oh… it gets worse. I just installed the latest update and now I can’t get past the “…opt in to our security & feature updates notifications, and non-sensitive diagnostic tracking with freemius.com.” screen. I does not matter whether I press the “Skip” button or the “Allow & Continue” button… it just loops back to the same screen over and over again.

    I just hope that it is still sending emails. I have been using this plugin for years, I would hate to part ways with a trusted old friend [plugin] if I can’t get this to work again.

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 5 months ago

    @flytrap21 Hi,

    I hope you are doing well.

    Can you provide a video of this issue?

    Thanks

    Thread Starter Flytrap

    (@flytrap21)

    3 years, 4 months ago

    Unfortunately we had to switch to another commercial SMTP plugin. Our site is a busy online store and we simply couldn’t take the chance that order emails and customer emails were not going out reliably.

    We’d still like to explore a return to Post SMTP as it has reliably served us for many years – and the log diagnostics is best in class. But, that will be something that will have to wait until after the BFCM, X-Mas holiday shopping season.

    Plugin Support M Haseeb

    (@haseeb0001)

    3 years, 4 months ago

    @flytrap21

    Thanks for the update; you can contact me any time; I am here to guide and help.

    Sorry for the inconvenience.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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