Services seems to be locked

  • Jason Kemp

    (@dialogcrm)


    11 months ago

    I have been trying this out. It seems good. Services A, B & C are defaults and cannot be deleted. That seems to be unusual and counter intuitive. If that is confirmed it makes the free version unusable. I can’t find out how much the professional version is unless I start the buy process and I don’t want to do that until I know if I can solve the services problem. Also I’m not in the US and we don’t use zipcodes. Confirming field descriptions can be modified in the free version which is great. It seems like a competent plugin and the developer is responsive.

    • This topic was modified 11 months ago by Jason Kemp.
    • This topic was modified 10 months, 3 weeks ago by Jason Kemp.
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  • Thread Starter Jason Kemp

    (@dialogcrm)

    10 months, 3 weeks ago

    Update: I was able to do simple edits to Form fields that make usability better in my location so that is fixed.

    The process that auto restores Services A,B & C has been confirmed as a bug in Version 2.5.1 of the free plugin. The plugin developers are being very responsive and have confirmed a new version with a fix is coming soon. The background tasks that are causing that are literally generating thousands of actions though so I’m also concerned about the resource drain. Hopefully once the fix is done then the extra background will stop using excessive server resource. I will update when the fix has been completed

    Thread Starter Jason Kemp

    (@dialogcrm)

    10 months, 3 weeks ago

    Final update from me. I have decided to use another plugin. Besides having the default services locked an incapable of edit there are thousands of actions being logged by this plugin each hour. Version 2.5.1 is clearly not production ready and the server cannot cope with the extra traffic. I use an activity log and inspected cron logs to find out what was causing the resource use.

    • This reply was modified 10 months, 3 weeks ago by Jason Kemp.
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