RSVP not working

  • Resolved hawk3907

    (@hawk3907)


    5 months ago

    <span style=”color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; white-space-collapse: collapse;”>I am having an issue with my website. I have been trying to get help through the chat with no success. I am getting pretty frustrated. </span>

    I have created an RSVP on one of my pages:https://straightandstalwart.com/rsvp/ 
    If I use the RSVP logged in, it works. 
    If I try on my phone or email it out, it gives an error saying not connected to the internet. 
    This is not an internet issue. It’s a setting or plugin issue with the website. 
    The link tested fine when logged in, so I sent it out to over 400 people, and it will not work for anyone. I am getting hundreds of messages saying it won’t work. 
    I really need this fixed ASAP. 

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    5 months ago

    Hi @hawk3907

    Thanks for reaching out!

    After checking, it looks like the RSVP on your site isn’t being handled by our Event Tickets plugin. It appears to be coming from a Jetpack form instead. For this setup, I recommend contacting Jetpack’s support team so they can provide further assistance.

    If you have any other questions about our plugins, feel free to let me know—I’m here to help!

    Plugin Support Darian

    (@d0153)

    4 months, 3 weeks ago

    Hi there,

    It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you need further assistance, feel free to reopen this thread or open a new one.

Viewing 2 replies - 1 through 2 (of 2 total)

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