• Hi there,

    Apologies if this has been asked before, I can’t seem to find a topic regarding my situation.

    I updated to the latest wordpress today. As it happens no one had updated the plugins or the version of wordpress for quite a while and we had a company create our theme for us. Before I updated wordpress I backed everything up on Updraft and have a remote copy, I also took a backup of the home directory on cPanel. When I updated wordpress it appeared the theme was out so I updated the theme and refreshed the page. The theme disappeared, so I restored the theme and its obviously incompatible. Is it possible to rollback to an earlier version of wordpress? I have watched a video on YouTube but would hate to do any irreparable damage to the website, wondering if there was an easier way..

    Also how am I able to update our custom theme if it disappears? I assume this is something i’ll have to go to our web designer for..

    Thanks for reading 🙂

    The page I need help with: [log in to see the link]

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  • Before I updated wordpress I backed everything up on Updraft and have a remote copy,

    Is it possible to rollback to an earlier version of wordpress?

    Since you did a complete backup with Updraft, you can easily RESTORE everything from the remote Updraft copy… using Updraft itself.

    Have you tried this and encountered any problem?

    Also how am I able to update our custom theme if it disappears? I assume this is something i’ll have to go to our web designer for..

    I’m not exactly clear on what you mean by the theme disappearing, but … yes… for a custom theme, you’d need to contact the vendor for any issues, including possibly getting a fresh copy if you lost your copy.

    Thread Starter savisa

    (@savisa)

    Hi George,

    Thanks for your help, Yes I did try a complete restore, I am under the impression though that the theme we have is incompatible with the current version of WordPress. I think I need to know how to install an older version of WordPress

    Hi Savisa,

    If you did a complete backup (database and files) with Updraft BEFORE you performed any upgrades, then the Updraft RESTORE should roll back the site back to the old working site… exactly as it was BEFORE you took the Updraft backup (with the old version of WordPress, old theme, and old all media files).

Viewing 3 replies - 1 through 3 (of 3 total)

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