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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    4 months, 3 weeks ago

    Dear @sandra051 ,

    Thank you for the topic.

    If the Hide results option is not enabled in the Results Settings, the poll will automatically show the results immediately after the user votes.
    See the screenshot here: https://imgur.com/a/LKXJ3mY

    If you meant something else, please let us know with a bit more detail and we will gladly help.

    Thanks!

    Thread Starter sandra051

    (@sandra051)

    4 months, 3 weeks ago

    That was a question, and have it enabled and then disabled but still – after woting, get just “thank you” note and no results.

    Plugin Support Jasmine

    (@hyenokian)

    4 months, 3 weeks ago

    Dear @sandra051 ,

    Thank you for the reply.

    Apologies for the late response – weekends are non-working days for us.

    If you have a cache plugin, please clear your caches.
    If nothing changes after that, please tell us which poll version you are using and send us the poll link.

    Looking forward to your reply.

    Thanks!

    Plugin Support Jasmine

    (@hyenokian)

    4 months, 1 week ago

    Dear @sandra051,

    We’re closing this ticket for now as we last heard from you one week ago.
    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

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