Restore failed

  • Resolved Dotsey

    (@dotsey)


    2 years, 9 months ago

    I’ve used the plugin plenty of times, but got an error on a migration. Here’s the code:

    BMI-uKUE0E9I-47952

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Dotsey

    (@dotsey)

    2 years, 9 months ago

    I saw in a few other topics you suggest disabling PHP-CLI. I did that and it still didn’t work.

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @dotsey ,

    It seems that the backup file download looses connection / times out after some time. Please try to increase the timeout limits on the source site, then download the file, and upload it manually to the destination site. After that you can run the restore there.

    Kind regards

    Thread Starter Dotsey

    (@dotsey)

    2 years, 9 months ago

    I upped the timeout to 6000 ms and got this code: BMI-nabB2KLL-61737. Should I up it some more?

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    @dotsey it is still not possible to download the backup file through correctly. You might want to check this with your hosting provider.

    Once this is finished, please manually upload the file to the destination site and run the Restore process.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @dotsey ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)

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