Required fields still empty

  • bwdteam

    (@bwdteam)


    1 year, 9 months ago

    Good day,

    When enquiring on the listing of this page a contact form 7 will popup and there are alot of required fields. when we test we cannot leave the fields blank but sometimes when we recieve emails they come in as blank and not sure why that is as they have been setup to send us atleast the words “New Enquiry” as that is the title but absolutely nothing appears

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 9 months ago

    Where on the site do you have the form having the issue?

    Thread Starter bwdteam

    (@bwdteam)

    1 year, 9 months ago

    the link i have provided if you click on the Enquire button on the right hand side and its not always its sometimes

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 9 months ago

    What other plugins and theme do you use on the site?

    Thread Starter bwdteam

    (@bwdteam)

    1 year, 9 months ago

    Plugins:

    Advanced Custom Fields PRO
    Ajax Search Pro
    Akismet Anti-spam: Spam Protection
    Code Snippets
    Conditional Fields for Contact Form 7
    Contact Form 7
    Contact Form 7 - Dynamic Text Extension
    Contact Form 7 confirm email field
    CookieYes | GDPR Cookie Consent
    Custom Post Type UI
    Dynamic Visibility for Elementor
    Elementor
    Elementor Pro
    Essential Addons for Elementor
    JetEngine
    JetPopup
    JetSearch
    JetSmartFilters
    JetSmartFilters - Elementor Responsive
    ManageWP - Worker
    Newsletter, SMTP, Email marketing and Subscribe forms by Brevo
    Permalink Manager Lite
    Popup Maker
    Post SMTP
    Post Types Order
    Premium Addons for Elementor
    Query Monitor
    Rank Math SEO PRO
    Rank Math SEO with AI Best SEO Tools
    Redirection for Contact Form 7
    TaxoPress
    Temporary Login
    User Role Editor
    WP 2FA - Two-factor authentication for WordPress
    WP Activity Log
    WP File Manager
    WP Rocket
    WP STAGING PRO - Backup Duplicator & Migration
    WP STAGING WordPress Backup Plugin - Backup Duplicator & Migration
    WPCode Lite

    Theme:

    We use Elementor – Hello Elementor

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 9 months ago

    but sometimes when we recieve emails they come in as blank

    In which field do you see blank content?

    Thread Starter bwdteam

    (@bwdteam)

    1 year, 9 months ago

    In the required fields all of them but its not always, only sometimes, and we have checked and tested it and cant replicate the issue only when we receive enquiries from potential clients

    • This reply was modified 1 year, 9 months ago by bwdteam.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    1 year, 9 months ago

    Try installing Flamingo to store submitted data. Tell us exactly through which contact form the queries in question are coming.

Viewing 7 replies - 1 through 7 (of 7 total)

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