reCAPTCHA v3 conflicts

  • consensus

    (@consensus)


    2 years, 10 months ago

    Our site is running Ninja Forms and reCAPTCHA v3. When we install WP GoToWebinar (free version), reCAPTCHA v3 on Ninja Forms stops working (get a conflict message). Has anyone else encountered this? Will upgrading to the Pro version help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    2 years, 10 months ago

    Hi @consensus,

    Thanks for your enquiry.

    In the plugin settings, in the “General Options” tab, did you enter in a ReCAPTCHA site key? If so, do you want to try removing this, saving the settings, and then try your Ninja Form again?

    Also it would be great if you could provide a link to your Ninja Form just so I can see what the error is as there’s probably some javascript console errors which might be helpful.

    Thanks,

    Thread Starter consensus

    (@consensus)

    2 years, 10 months ago

    Team – is there a private support email/forum? I do not want to share client’s information on this forum – thanks for understanding!

    consensusb

    (@consensusb)

    2 years, 10 months ago

    There are no errors in the console related to recaptcha however on ninjaforms we get a reCapctha validation couldn’t load message.

    Recaptcha v2 works fine, its when we use Recaptcha v3, when things break.

    When we disable gotowebinar meetings using recaptcha v3 everything works fine. There is a conflict between gotowebinar and ninjaforms.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    2 years, 10 months ago

    Hi @consensus we can provide private support if you get the pro version: https://northernbeacheswebsites.com.au/wp-gotowebinar-pro/. The pro version would also come with a money-back guarantee for the issue you raised as well.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘reCAPTCHA v3 conflicts’ is closed to new replies.