reCaptcha problems!

  • goldani

    (@vidaliberta)


    5 years, 3 months ago

    A customer reported that could not register on the website, i notice in devtools that the button wasnt working because of the grecaptcha that cerber uses to protect registration forms.

    Any clue on whats happening?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author gioni

    (@gioni)

    5 years, 3 months ago

    Are there any reCAPTCHA related errors in the Activity log? Please also check the browser console for JavaScript errors.

    Thread Starter goldani

    (@vidaliberta)

    5 years, 3 months ago

    Yes in the console i can see the following when the reCaptcha is active on Cerber plugin to protect registration forms.

    Uncaught ReferenceError: grecaptcha is not defined a0cd9.js?1aedf:334
    at HTMLButtonElement.<anonymous> (a0cd9.js?1aedf:334)
    at HTMLButtonElement.dispatch (jquery.min.js?ver=3.5.1:2)
    at HTMLButtonElement.v.handle (jquery.min.js?ver=3.5.1:2)

    Plugin Author gioni

    (@gioni)

    5 years, 3 months ago

    What is that registration page? Do you use the standard WordPress registration page?

    Plugin Author gioni

    (@gioni)

    5 years, 3 months ago

    How is it going?

    Thread Starter goldani

    (@vidaliberta)

    5 years, 2 months ago

    Sorry for the delay.

    I use standard woocommerce registration page.

    I turned off the recaptcha since the first error, still off untill now…

Viewing 5 replies - 1 through 5 (of 5 total)

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