[NSFW] Readability(loading issue)

(@12054d)

Hello team,

We are using latest version of your plugins and we are using latest version of WordPress and all other plugins as well.

On SEO section, readability tab keeps loading and does not show any result at all.

Kindly refer screenshot links for more details and error message.
1) https://prnt.sc/1x3g80z
2) https://prnt.sc/1x3ghyt

The same is working fine on our local copy and this is issue when we use it on live server only.

Kindly provide the solution or steps to fix the issue.

Waiting for your prompt response.

Regards,
Dhruvit Shah

Viewing 1 replies (of 1 total)

Suwash Kunwar
(@suascat_wp)

4 years, 5 months ago

@12054d

We’re sorry you’re experiencing a problem with our Yoast SEO plugin.

First off, please make sure that you have the latest version of Yoast SEO v17.4 and WordPress 5.8.1.

A readability tab keeps loading issue occurs due to a JavaScript conflict. So we’d like you to please perform a conflict check. This will help us narrow down the exact cause and determine what the next steps are while saving you time.

Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict, is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.`

Viewing 1 replies (of 1 total)

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