• Resolved crikeyweb

    (@crikeyweb)


    Whenever I enable Rank Math and Rank Math PRO, I try to edit a page in elementor and it continues to spin and load (not allowing me to edit), when I disable the plugins I am able to.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jeremy

    (@jeremrm)

    Hello @crikeyweb,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that you are using the latest version of Rank Math plugin including Elementor. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    If the issue persists, please check if there are other plugins in combination of Rank Math and Elementor that may be causing this issue since Rank Math and Elementor should work together perfectly. Here’s a guide you can follow: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that still doesn’t help the situation, please share your website’s recent error logs so we can determine what’s causing the issue.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Let us know how that goes. Looking forward to helping you.

    Plugin Support Miguel

    (@miguelrm)

    Hello @crikeyweb,

    Since we didn’t hear back from your we are going to mark this ticket as closed. Feel free to re-open it or create a new one if you need additional assistance.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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