I’ll need something m,ore than “doesn’t work.” Please provide very specific steps you are taking, guiding me what to do to recreate the issues.
I downloaded the Rank Math plugin and attempted the vague steps provided. I was able to do the things you claim you are unable, as you can see here: https://share.getcloudapp.com/2Nule8dW
Therefore, the issue is not Redux.
Since I am unable to reproduce the issue, I recommend contacting the author of the plugin for which you are having difficulty, since the problem seems to originate with it.
Good luck.
Hello again
I’am using the classic editor(classic editor plugin)
At preview i see the message NULL.
Please try and advice.
I am still unable to reproduce the issue with Classic Editor. What is the name of the theme you are using?
Herald
https://mekshq.com/theme/herald/
It uses redux for theme options panel.
I have deactivated redux the last hours and everything works fine.
I installed Herald and all the recommended plugins. I am still unable to recreate this issue.
Next, we have to start eliminating other plugins. Please disable ALL plugins except Redux, Rank Math, and Classic Editor. Disable anything else active and see if the issue persists.
Hello Kev @kprovance,
Same problem happens in our system too.
We attached before and after versions of activating and deactivating Redux plugin.
After deactivating you will see Rank Math Preview section is working fine.
In the video you will see first the activated version not working, when you move forward you will see when we deactivate we will see the in the post details Rank Math is working fine. I hope this will clarify everything.
https://i.rankmath.com/DOe4v1
Best
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This reply was modified 4 years, 3 months ago by
yengec.co.
It’s my understanding that the developer for Rank Math is working on an update to resolve this. I don’t have all the details except to say it’s in the works. I, or someone, will post back when more information is available.
Hello @kprovance ,
Did you mean, you contacted with RanktMath team and are they working on it right now?
I asked the RankMath team to make sure.
When i asked RankMath team to detect why it’s not working they said you should contact with the plugin creators in order to fix this problem.
Thank you.
All I am at liberty to say is we’ve been working with them, and the fix is coming from their end. As such, I am unable to offer an ETA on when that might be.
Hi @yengecco – Rank Math released an update yesterday that should fix this issue. Can you please update to the latest version and let us know if the issue persists? Thanks!
@clubkert the problem fixed.
Thank you.
