• Hi!
    I am trying to use your plugin. But I have issues.
    #1
    reCAPTCHA V2 for Reviews – disable
    reCAPTCHA v3 for Q & A – enable
    reCAPTCHAs are from your plugin only.
    Review form works OK in this case. Q&A forms works OK in this case.

    #2
    reCAPTCHA V2 for Reviews – enable
    reCAPTCHA v3 for Q & A – enable
    reCAPTCHAs are from your plugin only.
    Review form works OK in this case. Q&A forms does not works in this case. After I click submit, no messages are sent and the form stays in the submission state always.

    #3
    reCAPTCHA V2 for Reviews – enable
    reCAPTCHA v3 for Q & A – disable
    reCAPTCHAs are from your plugin only.
    Review form works OK in this case. Q&A forms does not works in this case like #2. After I click submit, no messages are sent and the form stays in the submission state always.

    If you will need to study it on my page, please let me know about the timeframe to test. It is the live site and I can not enable forms with errors for clients.

    I really need your help to fix it, becouse review and Q&A is very important tabs for the owners of this store.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin and reporting this problem!

    Can you please install the latest version of the plugin (4.15), clear all the caches (even better if you deactivate caching plugins), and check if you are still experiencing the problem with reCAPTCHA?

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Q&A is not working’ is closed to new replies.