Publicize not sharing all posts

Resolved sangfroidweb
(@sangfroidweb)

4 years, 8 months ago

One of my client’s sites publishes about 5 to 10 posts per day. They get scheduled to all publish early morning ( around 1:00 AM ) They are all set to publicize to Twitter, Facebook, and Linkedin. The publication seems very unreliable, and when it works, it never publishes more than 3 of the posts. Is there some limit to how many posts can be publicized? Is there somewhere I can check for errors, etc? I would expect it to either work or not work at all. But that fact that it manages to publicize a few per day, but never all, seems like maybe there is some limitation somewhere that needs to be addressed. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

Anonymous User 18700194
(@anonymized-18700194)

4 years, 8 months ago

Hi @sangfroidweb –

Could you post your site URL here, so I can have a look?

If you want it to remain private, you can also contact us via this contact form.

Thread Starter sangfroidweb
(@sangfroidweb)

4 years, 8 months ago

This is the website:
https://www.urbaninsite.com/

MadHatter (a11n)
(@madhattersez)

4 years, 8 months ago

Thanks for providing us with your URL.

I see a few things, here:

1. It appears your WordPress core is in need of updating, as it is currently on version 5.6.4, and that version is not supported by the newest version of Jetpack. It would be a good idea to make sure that all of your plugins, theme, PHP version, and core of WordPress are all updated before trying any further troubleshooting (your host can help with updating all these things).

2. It looks like only LinkedIn is connected right now, meaning no other networks (Facebook, Twitter, etc.) have been connected to send posts to. Once everything is updated as mentioned above, can you try reconnecting your services according to these instructions?

https://jetpack.com/support/publicize/

Please let us know the results of this troubleshooting and we can go from there. Thanks!

Anonymous User 18700194
(@anonymized-18700194)

4 years, 8 months ago

Hi there,

It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

But If you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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