Problems after update

  • Resolved Dwang.eu

    (@dwang)


    9 years ago

    Thank you so much for this fantastic plugin! I did notice some small bugs earlier, such as text disappearing from radio buttons and only the circle remains. But I don’t mind managing that, but this morning after updating to 1.4.6 one entire custom textbox ‘crashed’ as if all lines were written on top of eachother. I use HTML in the text editor, but now I hesitate if that’s the right way? This worked perfectly fine before the update and deleting all HTML in this new update, didn’t fix the same weird behavior ever after deleting cookies, refreshing the page, trying different browsers etc. Am I doing something wrong or is this a bug? I’ve now restored my backup and will use 1.4.5 until I understand what to do. Thanks for the help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • support-huge-it

    (@support-huge-it)

    9 years ago

    Dear @dwang,

    Thanks a lot for the feedback. We appreciate. The latest 1.4.6 version did not process a line of a code which brought to an issue with custom text field. We are not sure if it is the GitHub glitch or the process with WordPress engine. The fresh update to 1.4.7 will become available in couple of minutes. So, in order to be able save the custom text field just update to the latest version. We are sorry about the system issue with the update. Let us know if we missed something. Don’t forget to resolve the topic if you have no other questions. Thank you!

    Thread Starter Dwang.eu

    (@dwang)

    9 years ago

    Dear support Huge IT,

    Thanks so much for your quick reply and new update! That did the trick, it works perfectly fine now. Thanks again for your wonderful work!
    Kind regards.

    huge-it-support-1

    (@huge-it-support-1)

    9 years ago

    Dear Dwang.eu,

    Thank you for your kind words.
    Our whole team is doing its best to provide you the best product and client-oriented support.

    In the case of any questions, please, feel free to contact us.
    Best regards,

    vlahos

    (@vlahos)

    9 years ago

    Hello dear friends, I have problems after update on 1.4.7 version. I had before some forms and everything works fine, but now something goes wrong. On my Contact page tekst on right side now is on one row, text over text. I can’t send you here screen print… Also, in all forms where I use custom text fields now is some line over text. What can I do to fix this? I will repeat, everything works great on previous version…

    Thank you 🙂

    huge-it-support-1

    (@huge-it-support-1)

    9 years ago

    Dear vlahos,

    Thank you for contacting us.

    Please, be kindly informed that there should not be such an issue. Kindly asking you to clean your cache files CTRL+F5.
    In the case nothing changes, please send us an email to info [at] huge-it.com, our developers will investigate the issue deeper to be able to offer you an appropriate solution.

    Looking forward to hearing from you soon,

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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