Problem with Woocommerce Subscription Plugin | WordPress.org

Resolved Cyprien BYW
(@buildyourweb)

3 years, 2 months ago

Hello !

I have noticed a problem when using Woocommerce Subscription Plugin. When i try to make a manual renewal process it always create a new license number (that not happening on automatically renewal).

I have selected the case “generate a license each order” on the product page variation.

Regards

Viewing 4 replies - 1 through 4 (of 4 total)

M Haseeb
(@haseeb0001)

3 years, 2 months ago

@buildyourweb Hi,

I hope you are doing well.

I need to reproduce this; can you provide me the video of this complete case?

Thanks

Thread Starter Cyprien BYW
(@buildyourweb)

3 years, 2 months ago

Hello @haseeb0001,

Here is the link of the video where i reproduce the bug : https://byw.li/GxiLAS

It also the same if I failed payment renewal and make a sucessfull one after.

Regards,

M Haseeb
(@haseeb0001)

3 years, 2 months ago

@buildyourweb Thanks, let me reproduce this and get back to you soon.
M Haseeb
(@haseeb0001)

3 years, 2 months ago
@buildyourweb

Can you please share the complete screencast video along with the Subscription, License Manager, and product settings of the backend and share the flow in the front end?
- This reply was modified 3 years, 2 months ago by M Haseeb.
- This reply was modified 3 years, 2 months ago by M Haseeb.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem with Woocommerce Subscription Plugin’ is closed to new replies.

4 replies
2 participants
Last reply from: M Haseeb
Last activity: 3 years, 2 months ago
Status: resolved