• Pixel Project

    (@pixel-project)


    A lot of icons dont are showing, if i disable the plugin return to work. i tried to disable litespeed too and dont work… only if i turn off your plugin.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support supportwebdigit

    (@supportwebdigit)

    Hello,

    I just tested the plugin on ballx.com.br and it works great. I don’t really see where the icons that aren’t displaying are. Has the problem been resolved?

    However, I do see some CORS policy issues, but these are not related to the SmartSearchWP plugin.

    Thread Starter Pixel Project

    (@pixel-project)

    Please, access via mobile, the hamburguer menu dont work… i’ve removed a lot of icon to avoid the error… but i cant edit from all websites.

    what is CORS?

    Plugin Support supportwebdigit

    (@supportwebdigit)

    Hi,

    The problem comes from the CSS: when I delete CSS the icon appears. Example :

    .fa-classic, .fa-regular, .fa-solid, .far, .fas {/* font-family: “Font Awesome 6 Free”; */}

    The CORS concern :

    your site https://ballx.com.br tries to load a font which is hosted on another domain (https://dev.pixeel.net/…). As this is a cross-origin resource, the browser requires the dev.pixeel.net server to explicitly say “yes, you can read me” via a CORS HTTP header. However, the response does not contain Access-Control-Allow-Origin, so the browser blocks.

    Thread Starter Pixel Project

    (@pixel-project)

    Omg, i dont found this url on my source code.

    Thread Starter Pixel Project

    (@pixel-project)

    i create a video, if i turn off your plugin work fine. https://youtu.be/USxIMuSCzFE

    Plugin Support supportwebdigit

    (@supportwebdigit)

    I see. Is it possible to reactivate it so that I can check? Thanks

    JC

    Thread Starter Pixel Project

    (@pixel-project)

    Yes, of course. Its done.

    Plugin Support supportwebdigit

    (@supportwebdigit)

    Hello

    I’m not sure it’s the plugin. You use 2 icon libraries: Font Awesome 6 Free and Font Awesome 6 Pro in your pages. I think you need to deal with this problem first, because if you deactivate Font Awesome 6 Free you won’t have any more problems.

    Our css are normally all typed to be targeted solely at the chatbot.

    Can you give it a try and let me know how it goes?

    Thanks

    JC

    Thread Starter Pixel Project

    (@pixel-project)

    this only happen if i turn on your plugin.

Viewing 9 replies - 1 through 9 (of 9 total)

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