preview images (mostly) not loading

Hi,

I checked the page you linked and tried to see what’s wrong.

If you click on the post date of the affected posts (right next to the user name in the first line of the post), then you’ll get to the post on your Mastodon instance. As you can see the preview does not show there too. So it’s not a problem of the plugin but rather the Mastodon server. The Mastodon server does not have the required info and thus can not supply it to the plugin.

Not really sure what the root cause is. Either you are really unlucky with your links and most servers don’t provide the metadata when your Mastodon instance fetches the links – which I think is rather unlikely – or there is something else going on. Honestly have no clue what the problem might be.

As next step I would recommend you maybe create a temporary test Mastodon account on another instance and try to post the same links there. If the links don’t show there too after some time (e.g. 15 to 30 minutes), then it might make sense to raise the issue with the Mastodon server devs on Github. If the links do show up it might be related to your current instance and your instance Admin(s) might be the best bet to figure out the root cause.

Good luck!

Edit: Haha. Just realized that you are running your own Mastodon instance… so it would be you 🙂 Best next step would still be to post with an account on another Mastodon instance (maybe mastodon.social or another big one) to see if that instance has the same problem.

Edit2: Tested one of your own website links that you previously shared on mastodon.social and the picture immediately showed up. So it’s definitely your Mastodon instance. Not very experienced with maintaining Mastodon servers but hopefully you can find support in a Mastodon server admin community forum. Might just be some obscure configuration in the Mastodon backend – maybe some image size limit that is set too low or something similar.

• This reply was modified 7 months, 4 weeks ago by Wolfgang.
• This reply was modified 7 months, 4 weeks ago by Wolfgang.