Post grid – Load more button not working

Resolved

(@dkexception)

Hello, I have a post grid widget in my home page with load more logic enabled. But when I click on Load More it does not work and there is a error in the browser console.

Uncaught TypeError: Failed to execute 'appendChild' on 'Node': parameter 1 is not of type 'Node'.
    at Ae (jquery.min.js?ver=3.7.0:2:36505)
    at $e (jquery.min.js?ver=3.7.0:2:45752)
    at e.<computed>.append (jquery.min.js?ver=3.7.0:2:47595)
    at Object.success (eael-480.js?ver=1695816433:1:44203)
    at c (jquery.min.js?ver=3.7.0:2:25266)
    at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.7.0:2:26015)
    at l (jquery.min.js?ver=3.7.0:2:77721)
    at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.7.0:2:80204)

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Support Pial
(@iapial)

2 years, 6 months ago

Hello there@dkexception
Sorry for the inconvenience,

Could you please share the URL containing the issue?
So that I can Check and assist accordingly.

In the meantime, Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYy

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists then, It is possible that your browser cache is not updating properly.
Please kindly clear the cache of your browser and hard refresh your browser with (cmd/Ctrl) +Shift + R.
If you are using a caching plugin, you need to purge the cache from your plugin option and then deactivate the caching plugin.
Also, you could check this on a different browser.

Hopefully, it will fix the issue.

Let me know how it goes.
Thanks!

Plugin Support Pial
(@iapial)

2 years, 6 months ago

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.
Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

I have already regenerated asset files in both elementor and in essential addons. I’m not using any caching plugins. Also I have tried clearing browser cache and tested the site on multiple devices. The website is behind cloudflare (it does not work even if i disable cloudflare). https :// r cvtalkies . com/news-kn/

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

Hello @iapial, do you need any info?

Plugin Support AR Rasel
(@arrasel403)

2 years, 6 months ago

Hi @dkexception,

Hope you are doing well. I have checked your shared URL, and got an error “Invalid Template“. Please check this screenshot.

I am assuming that some files missing when you update the plugin or install the plugin. I am requesting you reinstall the plugin after downloading from here and clear the cache (as mentioned above) once.

Hope your issue will be fixed. Let us know how it goes.

Thanks!

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

Hello, I tried downloading the zip file of the latest plugin and installing it but I’m still getting the same error “Invalid Template”. I don’t use any cache plugin. I cleared the browser cache, tried opening the site on other devices but no luck.

These are the plugin I’m using

https://wordpress.org/plugins/limit-login-attempts-reloaded/
https://wordpress.org/plugins/wp-seopress/
https://wordpress.org/plugins/polylang/
https://wordpress.org/plugins/simple-share-buttons-adder/
https://wordpress.org/plugins/wp-mail-smtp/
https://wordpress.org/plugins/insert-headers-and-footers/
https://wordpress.org/plugins/wpdiscuz/
https://wordpress.org/plugins/wpvivid-backuprestore/
https://wordpress.org/plugins/wps-hide-login/
https://wordpress.org/plugins/happy-elementor-addons/
https://wordpress.org/plugins/fluentform/
https://wordpress.org/plugins/essential-addons-for-elementor-lite/
https://wordpress.org/plugins/elementor/

Plugin Support Zeba Afia Shama
(@zebaafiashama)

2 years, 6 months ago

Hello @dkexception,

I hope you are doing well.

I have installed all of the plugins that you have shared on the list, and then I tried to add the EA Post Grid and Load More buttons. Still, I didn’t get any errors. Please see the screencast here: https://d.pr/v/0aL7oD

For more investigation, can you please reach out to us here?

Thank you for your patience

Plugin Support Zeba Afia Shama
(@zebaafiashama)

2 years, 6 months ago

Hello @dkexception,

I hope this email finds you well.

I am writing to follow up with you regarding the issue that you have reported with the EA Post Grid and Load More buttons. I have not heard back from you since my last email, so I wanted to check if you have been able to resolve the problem or if you need any further assistance from me.

Please reply to this email and let me know the status of your issue. I am here to help you and make sure that you have a great experience with our plugin. You can reach out to us here?

Thank you for your cooperation and patience.

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

The issue is not resolved. I have sent a message using the form given by you.

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

Hello, is there any update on this? I haven’t received any update for the email which i have sent

Thread Starter dkexception
(@dkexception)

2 years, 6 months ago

@zebaafiashama @arrasel403 @iapial

Plugin Support Zeba Afia Shama
(@zebaafiashama)

2 years, 6 months ago

Hello @dkexception

I am so sorry for the delayed response.

I have responded to your query. Please let us continue there to resolve the issue as soon as possible.

Thank You

Plugin Support Zeba Afia Shama
(@zebaafiashama)

2 years, 5 months ago

Hello again, @dkexception

I hope you are doing well.

About your issue, We still haven’t heard back from you internally. So, I am assuming your issue has been resolved. I am resolving this topic.

Have a nice day!

Viewing 13 replies - 1 through 13 (of 13 total)

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