Possible Javascript Error

  • Resolved balenciaka

    (@balenciaka)


    3 months, 2 weeks ago

    Hi there,

    I recently contacted WooCommerce regarding a Product Gallery Image block that I was using in my website that it was stacking in an odd manner where it does not show the thumbnails properly. Though now it has been fixed (I think), they told me to send you the error code they found which you might want to look into.

    The code: Uncaught TypeError: jQuery(…).zoom is not a function.

    I was using your Product Images block to showcase it in Single Product for Woocommerce. Not sure if any more errors would come but hope it would be fixed!

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    3 months, 2 weeks ago

    Hello @balenciaka

    I am writing to update you regarding the EB Product Gallery Image block. Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.

    Here is the dev version: https://d.pr/f/OJfNpL

    You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS

    Once you have installed and tested the development version of the plugin, please let us know if you encounter any further issues. Our team will be happy to assist you in any way we can.

    Thank You

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    3 months, 1 week ago

    Hi @balenciaka,
    I hope you’re doing well.

    I am reaching out to inquire about the status of the issue we previously addressed. I would appreciate it if you could provide an update on whether the issue has been resolved with the Dev version of the plugin that we shared with you or, if you are still encountering any.

    I eagerly await your response.

    Thank you.

    Thread Starter balenciaka

    (@balenciaka)

    3 months, 1 week ago

    Hi Zeba and Amit,

    So sorry for the late reply but yes the plug in is working fine after I did an update though I did not go through the way Zeba explained but somehow it got fixed and it seems okay now.

    Thank you for getting back to me so quickly

    • This reply was modified 3 months, 1 week ago by balenciaka.
    Plugin Support Amit Barai Alit

    (@amitbarai013)

    3 months, 1 week ago

    Hello @balenciaka,

    Thank you so much for the confirmation. We are so glad to know that your issue is resolved now ☺️

    If you don’t mind me asking, could you do us a favor, and spend 30-sec to leave us a “5-Star” review using the following link? This will help us to boost our energy and provide better support. And also, help us to grow more. 😊

    Link to review: https://wordpress.org/support/plugin/essential-blocks/reviews/#new-post

    We are looking forward to your feedback 🙏 It’ll only take a minute or two of your time, but it’ll mean the world to us and, brighten up our day! 😊

    Please let us know if you face any issues or need assistance. We are always here to assist you.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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