Popup not displaying

  • Resolved hallcrash

    (@hallcrash)


    5 months ago

    I am not sure if there is a plugin conflicting with this Popup Maker plug in or not. There are no errors being generated. I have a popup to trigger at 500ms of a page load. I have no targets set, so it should display on all pages. The plugin does write the popup div but the popup won’t show the Opacity is set to zero. I can edit that style element and the popup will show. I’ve tried this with several different browsers.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hallcrash

    (@hallcrash)

    5 months ago

    For now, I was able to use this code to set the opacity after a set-timeout of 3 seconds..

    setTimeout(() => {
    document.getElementById('pum-893').style.opacity = 1;
    }, 3000);

    It doesn’t seem the animations are working even when set to none. I’m not getting any javascript errors. So, I’m not sure what could be interfering.

    Any input would be appreciated

    Plugin Support Kim L

    (@kimmyx)

    4 months, 2 weeks ago

    Hi @hallcrash,

    Apologies for the delay.

    Some popups don’t show up due to styling conflicts.

    Can you try the CSS override solution in this doc?

    https://wppopupmaker.com/docs/popup-display-front-end-behavior/your-popup-is-not-displaying-on-your-homepage/#conflict

    Please disable the custom code you added first before trying our solution.

    Let us know how it goes. 🙏

    Plugin Support Kim L

    (@kimmyx)

    4 months ago

    Hi there,

    I’m going to mark this as resolved as we haven’t heard from you in a while.

    Feel free to create a new thread if you have other questions.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: Kim L
  • Last activity: 4 months ago
  • Status: resolved