Plugin version 2.1.0 not creating subscribers

  • kaisdavis

    (@kaisdavis)


    8 years, 4 months ago

    Hi!

    I have the plugin configured and the feed set up and on form submission, subscribers are not created in my Drip account. The form submission is completed and recorded, but it seems that subscribers are not being created in my account.

    To reproduce my issue:

    Gravity Forms v 2.2.5
    Gravity Forms + Drip v 2.1.0

    Create a feed to create/update a subscriber in a Drip account on form submission.

    Submit an email address through the form.

    No subscriber is created in Drip.

    Please let me know what additional information will be useful. Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • steckinsights

    (@steckinsights)

    8 years, 3 months ago

    @kaisdavis, did you get a response? We’re seeing the same issue on our end.

    1rico1

    (@1rico1)

    8 years, 2 months ago

    same issue.

    elohman

    (@elohman)

    8 years, 1 month ago

    @kaisdavis @steckinsights @1rico1 – anyone figure out a solution? The issue I’m seeing in within the global settings for Gravity Forms. There, in the Drip settings, you enter your drip API token and authenticate. It keeps telling me “Invalid API key” which is bogus because I copied it directly from drip and also regenerated a new one multiple times. I have seen this happen before. It miraculously started working again, and then quit on my last week. Very frustrating and making the plugin a non-starter.

    For support:

    Here is a snippet of my log:

    2018-03-14 5:54:04.925349 – DEBUG –> GetDrip_WP_API::send_request
    2018-03-14 5:54:05.110815 – ERROR –> Error:
    2018-03-14 5:54:05.111160 – DEBUG –> Validating API token…
    2018-03-14 5:54:05.111212 – DEBUG –> GetDrip_WP_API::list_accounts
    2018-03-14 5:54:05.111254 – DEBUG –> API parameters: Array
    (
    )

Viewing 3 replies - 1 through 3 (of 3 total)

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