Plugin Stopped Syncing

  • Resolved imavexadmin

    (@imavexadmin)


    2 years, 9 months ago

    The plugin stopped working on my site. It was syncing WooCommerce with Square and it just stopped syncing over the products. Can you please help me get this resolved ASAP?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter imavexadmin

    (@imavexadmin)

    2 years, 9 months ago

    When running a manual sync, it pulls over the image and stock but will not pull over the content or price.

    xue28 (woo-hc)

    (@xue28)

    2 years, 8 months ago

    Hi @imavexadmin

    Thanks for reaching out!

    I understand that the product sync between Square and WooCommerce stopped working as expected.

    The next time you encounter such problem with the WooCommerce Square plugin, please post your concern on the proper forum thread here: https://wordpress.org/support/plugin/woocommerce-square/

    Meanwhile, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 2 replies - 1 through 2 (of 2 total)

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