Hi,
Thank you for bringing us this issue.
Please first ensure you enable these options in WooCommerce settings and reviews on products, see this guide.
Let’s check and confirm with us.
Best regards.
I’ve tried everything, sir, but the plugin still isn’t working.
Hi,
We have identified the issue on our end. Please wait while we conduct a thorough check, and we will respond with our findings shortly.
Thank you for your patience.
Best regards.
Hi,
We have thoroughly reviewed this issue on our end, and we can confirm that the reviews posted by the Faview plugin are displaying correctly on the frontend of the product page.
To assist us in better understanding and resolving your issue, kindly provide a recording of the process you are experiencing. Alternatively, you can contact us directly through our support forum for further assistance.
Best regards.
Sir, I am trying to post a virtual review but the review is not getting posted. When I look at the product page after processing there are no reviews
I’ve tried everything, sir, but the plugin still isn’t working.
plugin does not work plz chek this issue here is new product link try to check https://wismart.in/product/black-pattern-saree/
here is video – https://youtu.be/UnB-z8EIoHI?si=yBg67_4kKaXppTFr
Sir, I’ve figured out the problem. The virtual review plugin was working after turning off the Woodmart theme, but it’s not working with the Woodmart theme. Please look into this.
Hi,
We have checked and confirmed that reviews via our Faview plugin are being posted on your product normally. Please follow up on your ticket in our forum for updates on our response.
Best regards.
Adding multiple reviews isn’t working, sir; only a single review is working.
see this video
https://youtu.be/UnB-z8EIoHI?si=ZWJWXSMgT8V7FdMF
Hi,
We have just updated our response on your ticket, kindly follow it.
Best regards.
