plugin disabled during updates

  • Resolved lordsnake

    (@lordsnake)


    1 year, 9 months ago

    I am having a recurring issues on sites where plugins are getting disabled during updates, including wordfence.
    Even thiugh I have the option to get notified if wordfence is disabled enabled, I am not getting notifified, so I assume this doesn;t work if it happens during an update.
    Is there any solution to this?

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  • Plugin Support wfpeter

    (@wfpeter)

    1 year, 9 months ago

    Hi @lordsnake, thanks for getting in touch.

    If the plugin is broken during an update, it’s no longer running to send emails. It sounds like there is a problem writing new files, so some (or all) of the files are missing for multiple plugins.

    Problems writing could be caused by low disk space, timeouts if the update is taking too long, or something else. We’d recommend using the server error log to see if there are any clues as to why it happens and it’s probably best to use manual updates for plugins until it is solved.

    Thanks,
    Peter.

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