Please reset my 2FA

  • Resolved codingfix

    (@codingfix)


    4 years, 9 months ago

    Hello.
    I have a problem connecting to Wordfence Central. My old phone is bricked and in the new one Microsoft Authenticator doesn’t list Wordfence so I can’t get the code. Since I’ve been stupid, I didn’t download the recovery codes (or maybe I have lost them somewhere in my hard drives (just can’t find them).
    How can I provide you my credential so you can identify my account?
    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    4 years, 9 months ago

    Hi @codingfix, sorry to hear this happened with your previous device but I think we can help.

    If you’re having problems getting into Wordfence Central at wordfence.com, could please send an email to lockout @ wordfence . com and provide your email address or username that is associated with the account, we can assist you!

    I hope that helps you out,

    Peter.

    Thread Starter codingfix

    (@codingfix)

    4 years, 9 months ago

    Okay, thank yo so much!

    Plugin Support wfpeter

    (@wfpeter)

    4 years, 9 months ago

    No worries @codingfix,

    If you need any further advice with Wordfence in future, please start a new topic and we’ll be glad to help you out any time.

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)

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