PHP Errors : Undefined offset: 0

Resolved

raha1988ab

(@raha1988ab)

Hi, I got PHP Errors in my site, PHP ver is 7.4 and lates woocomerce version 9.5.1

I find this with query monitor plugin

Would you please tell me how can I solved this?

Undefined offset: 0

wp-content/plugins/woocommerce/includes/tracks/class-wc-tracks.php:78
WC_Tracks::get_role_details()
wp-content/plugins/woocommerce/includes/tracks/class-wc-site-tracking.php:71
WC_Site_Tracking::add_tracking_function()
wp-includes/class-wp-hook.php:324
do_action('admin_footer')
wp-admin/admin-footer.php:78

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support

shahzeen(woo-hc)

(@shahzeenfarooq)

1 year, 2 months ago

Hi there!

I understand your concern. For testing purposes, could you please try updating the PHP version to 8.x and check if you still encounter that error log? This will help us determine whether the error is related to the PHP version or if there is some code on your site causing the problem.

Additionally, I recommend creating a staging site and running a conflict test by deactivating all plugins except WooCommerce. Then, check if the issue persists. For detailed instructions on how to perform a conflict test, you can refer to this article:
How to Test for Plugin and Theme Conflicts

If you still face the same error even after deactivating the all plugins. I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs.

Once we have more information, we’ll be able to assist you further.

Thread Starter

raha1988ab

(@raha1988ab)

1 year, 2 months ago

I update the PHP to 8.3 and still the error there

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See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔<br><br>### Templates ###<br><br>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>/home/examplecom/public_html/wp-content/plugins/woocommerce-group-attributes/public/partials/woocommerce-group-attributes-output-layout-1.php version 3.6.0 is out of date. 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https://prnt.sc/e4dbZsbj2Z1s

As you can see, all plugin are disabled exept the woo and query monitor and I used the Twenty Twenty-Five Version: 1.0

and PHP 8.3 https://prnt.sc/lRnXyG4WSo3Y

And fatal error :

2024-12-29T16:17:26+00:00 Critical Allowed memory size of 134217728 bytes exhausted (tried to allocate 1716224 bytes)  
Additional context
{
    "error": {
        "type": 1,
        "file": "/home/examplecom/public_html/wp-includes/class-wpdb.php",
        "line": 1278
    },
    "remote-logging": true,
    "backtrace": [
        {
            "file": "/home/examplecom/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php",
            "line": 411,
            "function": "critical",
            "class": "WC_Logger",
            "type": "->"
        },
        {
            "function": "log_errors",
            "class": "WooCommerce",
            "type": "->"
        }
    ]
}

This reply was modified 1 year, 2 months ago by raha1988ab.

Plugin Support

shahzeen(woo-hc)

(@shahzeenfarooq)

1 year, 2 months ago

Hi there,

Thank you for sharing all the information. I’ve tried to replicate the issue on my site but was unable to reproduce it.

However, I can see that many users have already reported this error message on GitHub: https://github.com/woocommerce/woocommerce/issues/53848. Our developers are actively working on resolving this, and we hope to have a fix available as soon as possible.

In the meantime, I recommend following the steps outlined in this GitHub comment to address the issue: https://github.com/woocommerce/woocommerce/issues/53848#issuecomment-2558481733.

I hope this helps!

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