Permanent “Process Complete” message

Resolved ZappoB
(@zappob)

1 year ago

Hi,

since the last update, the message ‘WP Statistics: Process Complete – The Database Migration process has been completed successfully. Thank you for keeping WP Statistics up-to-date!’ permanently.

If you close the message with the X, it opens again every time you switch to another page in the backend.

How can this be fixed?

Best regards
Zappo

Viewing 7 replies - 1 through 7 (of 7 total)

Matthew
(@mhdizmni)

1 year ago

Hi @zappob,

Thank you for reaching out!

Could you please check the wp_statistics_jobs and wp_statistics_dismissed_notices entries in the wp_options table?

Alternatively, you can use WP-CLI to retrieve the values with the following commands:

wp option get wp_statistics_jobs wp option get wp_statistics_dismissed_notices

Looking forward to your response!

Regards,
Matthew
tobagouk
(@tobagouk)

1 year ago
We’re having the same issue as described above – with the additional quirk that we’re not able to remove the succes message (clicking on the “X” doesn’t seem to be doing anything).

And the above data entries seem to be completely missing in our database … we only have
- wp_statistics_plugin_version
- wp_statistics_db_version
- wp_statistics
- widget_wp_statistics_widget
- wp_statistics_check_useronline
- wp_statistics_overview_page_ads
- wp_statistics_referrals_detail
- wp_statistics_disable_addons
- This reply was modified 1 year ago by tobagouk. Reason: added existing database entries
Thread Starter ZappoB
(@zappob)

1 year ago

I was able to remove this message permanently by dis- and re-enabling the plugin.

Just FYI.

BR, Zappo

tobagouk
(@tobagouk)

1 year ago

Oh, interesting – thanks for this, @zappob also worked for me 🎉

zairul
(@zairul)

1 year ago

Thanks @zappob, deactivate and reactivate the plugin works for me.

Matthew
(@mhdizmni)

1 year ago

Hello everyone,

Thank you for your patience. I have notified our team to investigate this matter further and will provide an update as soon as possible.

Please note that WP Statistics relies on the wp_statistics_dismissed_notices option to determine whether a notice should be displayed.

— Matthew

Matthew
(@mhdizmni)

1 year ago

Dear @zappob, @zairul, and @tobagouk,

In version 14.13, we will be updating the notice type to prevent it from appearing unnecessarily and disrupting the user experience. This change is based on feedback highlighting the inconvenience it has caused for some users.

Thank you for your understanding and continued support.

— Matthew

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Permanent “Process Complete” message’ is closed to new replies.