• Resolved Josh

    (@jmccallweb)


    Is there a specific endpoint the plugin uses to receive payment complete messages back from Braintree? Something like example.com/my-braintree-endpoint?

    We’re getting empty responses back and I’m trying to figure out why that may be.

    And one additional question: does the Braintree gateway use Soap client? (Which is not enabled on our server.) https://www.php.net/manual/en/class.soapclient.php

    • This topic was modified 2 years, 2 months ago by Josh.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there @jmccallweb 👋

    Thanks for reaching out about this. Let’s troubleshoot it together!

    We’re getting empty responses back and I’m trying to figure out why that may be.

    Could you please provide us with a screenshot so that we can see what you are describing?

    If it’s logs, that are available, feel free to use a service like https://quickforget.com/, for sharing them in the forum, after redacting sensitive customer information.

    Moreover, here are a few free options, If you don’t already have a screenshot service installed:

    https://snipboard.io
    http://skitch.com/
    http://getcloudapp.com/
    http://awesomescreenshot.com/

    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response.

    And one additional question: does the Braintree gateway use Soap client? (Which is not enabled on our server.)

    Could you please elaborate further on what is the specific reason for not having it enabled currently?

    For reference, the requirements for the Braintree for WooCommerce Payment Gateway plugin can be found listed here, the WooCommerce Server Recommendations are listed here, and the Wikipedia article on SOAP is linked directly here.

    Looking forward to hearing from you!

    Thread Starter Josh

    (@jmccallweb)

    Hey Pepe,
    Thanks for your detailed answer. I’m not really looking for help troubleshooting the problem right now. I’m just looking for answers to two specific questions:

    1. Is there a specific endpoint the plugin uses to receive payment complete messages back from Braintree?
    2. Does the Braintree gateway use the Soap PHP client?

    Sorry if that wasn’t clear in my original post.

    Hi @jmccallweb,

    Thanks for clarifying on your request.

    Helping out with custom requests of this nature is outside the scope of support that our support staff can help out with here, although I would recommend the following:

    1. Running the exact question you’re asking, through an AI platform like ChatGPT for recommendations.
    2. Checking online through search engines for related documentation.
    3. Joining our WooCommerce Slack community (it does have a developer channel where you can ask questions): https://woo.com/community-slack/

    Hope it helps!

    Thread Starter Josh

    (@jmccallweb)

    Those are pretty straightforward questions to be outside the scope of your support. But thanks anyway.

    Zee

    (@doublezed2)

    Hello Josh

    Thank you for your reply.

    Regarding your second question, I was able to confirm that Braintree for WooCommerce Payment Gateway does not use the SOAP PHP client.

    You might find this link useful:
    https://graphql.braintreepayments.com/guides/making_api_calls/

    However, I was not able to find an answer to your first question.
    May I suggest posting these questions on our Slack Community Channel?
    Since many Woo developers are members of the Slack channel, you might find your answers there.

    I hope this helps. 🙂

    • This reply was modified 2 years, 2 months ago by Zee.
Viewing 5 replies - 1 through 5 (of 5 total)

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