• Resolved Afaf Mg

    (@afaf-mg)


    Hi
    I have problem with paypal gateways. After clikcing proceeed to checkout, it takes the user to paypal home page. It doesn’t go to payment.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi there,

    I have seen this a couple of times when there is a 3rd party plugin (usually a currency type plugin) that is conflicting with WooCommerce/PayPal.

    What currency are you using?

    Please can you see if you receive the same error with All 3rd party plugins disabled (i.e ones not from WooCommerce.com) and try switching to our default WooCommerce theme “storefront” to test for a resolve.   You can find the Storefront theme to switch to under Appearance > Themes > Add New > Search “Storefront”

    Thread Starter Afaf Mg

    (@afaf-mg)

    Hi
    Thank for replying.

    I am using Bahraini Dinar as a currency.
    I did these step to try to solve the problem but no chance:
    1- Deactivate 3rd part woocommerce plugins:
    WooCommerce – Autocomplete Orders
    WooCommerce Custom Currencies
    WooCommerce Custom Price
    WooCommerce Table Rate Shipping by Bolder Elements
    WooCommerce Extra Charges To Payment Gateway (Standard)
    2- Switched to storefront theme
    3- Change the currency to $
    Still the problem is not solved.
    The paypal was working fine until I updated woocommerce couple of months ago and I didn’t get a solution for that.

    • This reply was modified 8 years, 4 months ago by Afaf Mg.
    Plugin Support Riaan K.

    (@riaanknoetze)

    Can you paste a copy of your system status report here (as found under **WooCommerce > System Status**)? Also, could you send a screenshot of how you have your PayPal settings configured?

    Thanks!

    Thread Starter Afaf Mg

    (@afaf-mg)

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    Thread Starter Afaf Mg

    (@afaf-mg)

    Thread Starter Afaf Mg

    (@afaf-mg)

    @riaanknoetze
    I attached the system status and paypal setting

    Hi there,

    I see that you have the debug log enabled. Could you go to WooCommerce > Status > Logs, then check the PayPal logs for any errors? If any, feel free to paste them here.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

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