parsererror Elementor form

Resolved lfilippi
(@lfilippi)

3 years, 11 months ago

Hello.

First congratulations for the plugin. It solved my spam problems.

I use Elementor forms and I’m getting the “parsererror” error when I try to send a contact.

I investigated and found that the problem only happens when Maspik is active.

Is there any possible solution?

Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author yonifre
(@yonifre)

3 years, 11 months ago

Hey @lfilippi, thanks for your comment.
I would like to understand more.
Can you send me a PrintScreen of your spam log or even maybe the Wp login details so that I could check it better?

Yonifre AT Gmail

or in the form here
https://shop.siteix.co.il/

Thread Starter lfilippi
(@lfilippi)

3 years, 11 months ago

Hi!

See if this helps to understand the situation.

Log: https://filedn.com/lhw9NheTSqMfRl1VjFTWSqF/maspik_log.png

Form error: https://filedn.com/lhw9NheTSqMfRl1VjFTWSqF/parsererror.JPG

Thanks.

Plugin Author yonifre
(@yonifre)

3 years, 11 months ago

And you are filling the form from Brazil Or with a Proxy?
Some how this Ip recognize as a Brazilian location

Thread Starter lfilippi
(@lfilippi)

3 years, 11 months ago

I’m from Brazil. I don’t use proxy.

Plugin Author yonifre
(@yonifre)

3 years, 11 months ago

And can you send me please a PrintScreen of the Maspik main setting page?
I want to make sure you add the country block field.

Thread Starter lfilippi
(@lfilippi)

3 years, 11 months ago

With your help I apparently found the problem.

In the option “Countries allowed/blocked:” the option “Allow only the following countries” was checked but no country was selected in the list.

But there’s something I don’t understand here: I’m the only user logging into WordPress and I haven’t changed any Maspik settings in a long time.

Is it possible that this is related to some plugin update?

Thanks.

Thread Starter lfilippi
(@lfilippi)

3 years, 11 months ago

Yes the error is related to the latest plugin update.

Changelog (20/04):

“Bug fix – Fix Allow only specific country option”

It was from 20/04 that contacts sent from Brazil started to be blocked.

I have already activated the plugin again. Thanks.

Plugin Author yonifre
(@yonifre)

3 years, 11 months ago

Thank you for let me know, I will check it out.

Viewing 8 replies - 1 through 8 (of 8 total)

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