Hi there @charbonnier
Whoops, there was another support topic about this very same issue that was replied to, but it appears this one was overlooked. We apologize for that.
The developers are looking into integrating a permanent fix, but we still can’t give an estimated time for that.
As noted by the page builder authors, the issue is related to how the plugin encodes and stores its content in the database, and would need a dedicated integration for just this page builder.
However, our 2nd-level support wizkids have provided a “hotfix” that you can use in the meantime:
https://gist.github.com/wpmudev-sls/2565b6a88fcb26d892bad928fb3db6f8
Please, make a full backup of your site. Then, install the code as a mu-plugin:
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins
Be sure to flush all caches like object cache and check for the issue again. And please do let us know if this fix works for you.
CHeers!
Patrick
Hi, thanks for all but unfortunately in a test it says this error message:
Oops, non posso trovare il link 16062 (Oops, i can’t find link 16062)
Hi @charbonnier
I could replicate it, we pinged our developers to double check the script.
We will keep you posted.
Best Regards
Patrick Freitas
Hi @charbonnier
We updated the script on GitHub
can you please download the new version and test it on your end?
Best Regards
Patrick Freitas
Hello @charbonnier ,
We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.
Feel free to re-open this ticket if needed.
Kind regards
Kasia