Order Payment method

Hi @divyauser,

Great question! The “Payment via link” label you’re seeing typically means the customer completed their order using Link by Stripe, which is Stripe’s Express Checkout feature. It’s designed to make checkout faster and more secure by allowing returning customers to use saved payment details.

Here’s how it works: when a customer enters an email associated with a Link account, Stripe sends them an SMS verification code. Once verified, they can complete the purchase using their saved card, no need to re-enter payment info. It’s a streamlined experience, especially for mobile users.

This is completely normal and secure. The payment was processed through your Stripe gateway just like any other transaction. “Payment via link” simply indicates the customer used Link’s express checkout. You’ll find the full transaction details in your Stripe dashboard, and you can cross-reference the order amount and customer info there.

For more information, see: https://woocommerce.com/document/stripe/customer-experience/express-checkouts/#link-by-stripe.

I hope that helps. Let us know if you need anything else.

• This reply was modified 7 months, 2 weeks ago by Frank Remmy (woo-hc).
• This reply was modified 7 months, 2 weeks ago by Frank Remmy (woo-hc).