Order number missing | WordPress.org

Ryan Smith
(@rscs)

2 months, 3 weeks ago

I recently added this plugin for a client and they’re saying no order number or account number is being submitted to the payment gateway, so they are having trouble matching up transactions.

Is it possible to send this information?

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter Ryan Smith
(@rscs)

2 months, 1 week ago

Is there any update or feedback for this? Thank you!

Beyond Pay
(@beyondpay)

2 months ago

@rscs Please pardon the delayed response. In an effort to further assist, I would like to ask if you could please reach out to Global Payments directly at us.api.integrations@globalpay.com with your inquiry so that we may gather some additional information from you. Thank you, RE

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Beyond Pay
Last activity: 2 months ago
Status: not resolved