Order debug logs

  • Resolved DensitySK

    (@densitysk)


    8 months, 3 weeks ago

    HI all,

    I have noticed recently that every couple of days there is a weird log entry regarding place-order-debug.

    I am not aware of any plugin that would have any kind of DEBUG activated on my side

    Does anyone have an idea?

    2025-07-03T13:13:22+00:00 Debug [Shortcode #1] Place Order flow initiated  
    Additional context
    {
        "order_uid": "1aff4c96-c9d5-492f-b659-79f29d95005b",
        "store_url": "https://www.XXXX",
        "backtrace": [
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-content/plugins/woocommerce/includes/class-wc-checkout.php",
                "line": 1301,
                "function": "wc_log_order_step"
            },
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-content/plugins/woocommerce/includes/class-wc-ajax.php",
                "line": 541,
                "function": "process_checkout",
                "class": "WC_Checkout",
                "type": "->"
            },
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-includes/class-wp-hook.php",
                "line": 324,
                "function": "checkout",
                "class": "WC_AJAX",
                "type": "::"
            }
        ],
        "remote-logging": false
    }
    2025-07-03T13:13:22+00:00 Debug [Shortcode #2] Session updated with checkout data and totals calculated  
    Additional context
    {
        "order_uid": "1aff4c96-c9d5-492f-b659-79f29d95005b",
        "store_url": "https://www.XXXX",
        "backtrace": [
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-content/plugins/woocommerce/includes/class-wc-checkout.php",
                "line": 1318,
                "function": "wc_log_order_step"
            },
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-content/plugins/woocommerce/includes/class-wc-ajax.php",
                "line": 541,
                "function": "process_checkout",
                "class": "WC_Checkout",
                "type": "->"
            },
            {
                "file": "/data/f/c/XXXX/XXXX.sk/web/wp-includes/class-wp-hook.php",
                "line": 324,
                "function": "checkout",
                "class": "WC_AJAX",
                "type": "::"
            }
        ],
        "remote-logging": false
    }
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    8 months, 3 weeks ago

    Hi @densitysk

    Thanks for bringing this up. I understand how unexpected debug logs like these can be confusing, especially when you’re not actively running anything in debug mode.

    The place-order-debug logs you’re seeing are actually part of WooCommerce’s internal checkout tracking using the wc_log_order_step() function. They’re not error logs, but debug-level entries meant to track normal activity like when the checkout session starts or order data is updated. These can show up even if you haven’t explicitly enabled WP_DEBUG.

    That said, if everything else on your checkout is functioning correctly and no orders are failing, these logs can be safely ignored.

    If you’d still like us to review your setup further just to be sure, feel free to share:

    Let us know if you’d like to take a closer look, or if there are any issues completing orders on your end!

    guenther999

    (@guenther999)

    8 months, 3 weeks ago

    Hello!

    I have exactly the same error message.

    We didn’t have these error messages before version 9.9.5. We also had various error messages from other plugins related to the PHP version (8.4.4), but these have been fixed by the providers.

    • This reply was modified 8 months, 3 weeks ago by guenther999.
    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    8 months, 3 weeks ago

    Hi @guenther999

    Thanks for jumping in. Just to re-emphasize what I shared earlier, the place-order-debug entries you’re seeing are part of WooCommerce’s internal tracking system that logs normal checkout activity using the wc_log_order_step() function. These are debug-level logs and not errors, and they can show up even without WP_DEBUG being enabled. If checkout and order processing are working fine, there’s nothing to worry about here.

    That said, I understand that you’re experiencing a similar issue after updating to version 9.9.5.

    However, per forum best practices and guidelines, it’s always recommended to create a new topic so we can look into your case individually: https://wordpress.org/support/forum-user-guide/faq/#:~:text=get%20individual%20help.-,I%20have%20the%20same%20problem,-!%20Can%20I%20just.

    You can start a new thread here: https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    Please include as much detail as possible, such as your PHP version, active plugins, and any related logs, and we’ll be happy to take a closer look.

    Thanks for your understanding!

Viewing 3 replies - 1 through 3 (of 3 total)

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