Options not saved

  • Resolved eldolink

    (@eldolink)


    4 years, 10 months ago

    Hi support team,

    I’ve upgraded yesterday my installation to wordpress 5.7.2 and AIO SEO version 4.1.2.1. Since this upgrade, no options can be saved and everything is working with default behavior 🙁

    By the way, it seems that the “getDbOptions” function cannot read the “aioseo_options” option from the DB, as it is returning NULL with a malformed JSON.

    Could you please have a look into this ?

    Kind regards, Alex

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author arnaudbroes

    (@arnaudbroes)

    4 years, 10 months ago

    Hey @eldolink,

    That’s pretty bizarre. I’m sorry to hear you’re running into that.

    Would you mind reaching out to us here – https://aioseo.com/contact/? You can click the “Submit a Form” button on that page, reference this support thread and please send us a dump of the malformed JSON. I’ll be happy to troubleshoot this for you.

    Plugin Author arnaudbroes

    (@arnaudbroes)

    4 years, 9 months ago

    Hey Alex,

    I’m resolving the thread here since we were able to resolve it together.

Viewing 2 replies - 1 through 2 (of 2 total)

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