Oembed problem

Hi @danielbmxd,

To further investigate the issue, please submit a support request via the form on our website, https://smashballoon.com/support/, and include the System Info. 

To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

Please also include the link to this forum thread in your ticket as it will make it easier for me to follow up.

Thanks! 🙂