What plugin are you using to manage subscribers and notifications?
Thread Starter
pegwp
(@pegwp)
My apologies as I’m a beginner with little WP experience and baffled with some of this. I replied to your email instead of logging in.
weMail is listed as a plugin but BlueHost just confirmed that it’s not configured, although it, or whatever is running it thru WP, worked yesterday. I expect that, I’ll have to pay for a subscription to reactivate it but I sent them an email outlining the problem and I’m waiting for a response.
Hello,
Have you already checked the configuration of your email system? Most of the time, the default wp_mail() is either failing or being blocked by the host. Consider using any SMTP plugin or a transactional email service.
Also, check for paused emails in the queue or errors in the error logs; sometimes notifications won’t be sent because messages are “paused” or because malformed headers are rejected.
Thread Starter
pegwp
(@pegwp)
Thanks so much, but I don’t know how to check the config of the email sys! I took over this site 6 mos ago from a gal who DIED and I have limited knowledge of WP. But yes, I read about the SMTP alternative but haven’t installed it – hoping I could find out how to fix it otherwise.
I went to the weMail website tho, set up an acct (because I don’t have evidence of another) and tried to connect to my site, but was told: WP site doesn’t support Application Passwords. (I wasn’t using a password tho, I just entered the site URL) then it says to Please update to WP 5.6+ , but I’m running WP 6.8.3. So I’m confused there as well. Just found the Plugin Editor but afraid to try it.
I would recommend posting any questions about weMail in their support forum: https://wordpress.org/support/plugin/wemail/
Thread Starter
pegwp
(@pegwp)
Thank you kindly! In my haste to get this resolved, I guess I missed seeing that forum, but will do.
